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Terms and Conditions


This website is owned and operated by Mimanera International Trading LLC, with head office in M007A, Mall of Emirates, Dubai, UAE Trade License 944672, VAT TRN100309250700003. The offer and sale of products on our www.mimanerashop.com website are governed by the following Terms and Conditions of Sale.

The products purchased on our website are sold directly by www.mimanerashop.com Mimanera International Trading LLC (here below indicated as MIMANERA brand). To contact MIMANERA you can find all the information in the "Contacts and Assistance" section.
The Seller offers for sale on www.mimanerashop.com original products of the following brands: Adidas, Converse, Nike, Vans and Dr. Martens, entirely customized by hand by our internal laboratory and carries out its e-commerce service exclusively to end
users. The Seller reserves the right not to follow up on orders from anyone other than end-users and in any case to orders that do not comply with its trade


To purchase one or more products on www.mimanerashop.com, you need to choose the product (model, size, color) and fill out the electronic order form (personal data, billing and shipping).
The transmission to the Seller, via computer, is
automatic. The order form contains a link to the General Conditions of Sale (this page) and a summary of information about the features of each product ordered and its price (including all applicable fees and taxes), the types of payment you can use to buy each product, the mode of delivery of the purchased products and also related costs. The contract is concluded when the Seller receives, via computer, your order form and after verifying the accuracy of data relating to your order. The order form will be filed in our database for the period of time required to process your order and also as provided by law.
Once the contract is concluded, MIMANERA will process your purchase order. The Vendor may not process the purchase orders that do not give sufficient guarantees of solvency or which are incomplete or incorrect, or in the event of unavailability of products. In these cases, we will inform you by e-mail or by phone that the contract has not been executed and that the Vendor has not carried out your purchase order specifying the reasons. If the products displayed on www.mimanerashop.com are no longer available for sale at the time of your last access to the site, that is the moment when sending the order form, the Seller will take care of communicating you, promptly and in any case within thirty (30) days from the day following that on which you submitted your order to the Seller, the unavailability of the products ordered.
In case of submission of the form and payment of the price, the Seller will refund you for what you have already paid. By submitting an order form, you unconditionally accept and undertake to observe, in relation with the Seller, these General Terms and Conditions and Privacy Policy. If you do not agree to the terms in the General Conditions of Sale, please do not submit your order form for the purchase of products on www.mimanerashop.com. Once the contract is concluded, the Seller will send you a purchase order receipt by email, with a summary of the information contained in the order form (information about the essential characteristics of the product and the details of price, means of payment and delivery costs).

PRODUCTS AND WARRANTY On www.mimanerashop.com are offered for sale only branded products that MIMANERA buys directly from fashion houses, manufacturers and dealers, carefully selected and customized with manual processing.
Therefore, they are considered as limited edition
products. The seller does not sell used products; the manual process and finishes (including the aging / wear vintage) are part of the product which is sold as such. Manual processes make the product unique, so it may slightly differ from product images shown on the site. The main characteristics of products are shown on www.mimanerashop.com in each product page. The images and colors of products could not correspond to the real ones due to the Internet browser and the monitor used. The prices of the products may be subject to change. Make sure of the final sale price before sending the relevant order form. Purchase requests from countries not included among those displayed in the order page will not be accepted by the Seller. The warranty of such products is offered directly from MIMANERA.

Order Cancellation:
Orders once placed can't be cancelled after the production of orders, after delivery or after 14 days from the date of purchase of Mimanera products, whichever is earlier.

Follow the instructions you find in the "Shipping, Changes, Returns" section.

You will be contacted by our manager. The Seller, in case of exercise of your right of withdrawal, has the right to not accept returned products that have been used, altered from their original status or which have been washed or damaged. Any shipping charges for returned products are paid by the buyer to the seller. APPLICABLE

LAW AND SETTLEMENT OF DISPUTES The General Conditions of Sale are governed by UAE law and in particular by UAE Civil code. In
the case of disputes between the Seller and each end user, the competent Court is that of Dubai Court having jurisdiction.